Delete Your WildTruth Account

Last Updated: August 15, 2026

This page explains how to delete your WildTruth account and what happens to your data when you do. You can delete your account yourself inside the app. You do not need to ask us for permission.

1. The app this page is for

WildTruth Food Scanner

App name shown on device	WildTruth
Android package	`com.trueatz.app`
Developer	WildTruth, operated by the app owner
Country of operation	Florida, United States
Contact	app@trueatzapp.com

This page covers only the app published under the package name above.

2. How to delete your account in the app

Open WildTruth and sign in.
Tap the About tab at the bottom of the screen.
Tap your profile card at the top. It shows your display name, or Your Profile if you have not set one.
Scroll down to the card titled Account.
Tap 🗑️ Delete account.
A box appears titled Schedule account deletion?. Type DELETE in the field to confirm.
Tap Schedule deletion.

If you have not signed in recently, the app will ask you to enter your current password first. This is a security check so that nobody else can delete your account from your unlocked phone. After you enter it, tap Confirm & schedule.

Your account is deleted 7 days later

Deletion is not immediate. Your account is scheduled for deletion 7 days after you confirm.

During those 7 days your account keeps working normally, and you can change your mind. To cancel, go back to the same Profile screen. A card titled Account deletion shows the scheduled date. Tap Cancel deletion.

Once the 7 days are up and deletion actually starts, it cannot be stopped or undone. At that point the app shows Deletion in progress and there is no cancel button.

Deleting your account does not cancel a paid subscription

If you subscribed to Premium through the App Store or Google Play, you must cancel that subscription separately, in your store's subscription settings. Deleting your WildTruth account does not cancel it and does not refund it.

Promotional or earned free months do not survive account deletion.

How long the whole process takes

Day 0	You confirm deletion in the app. Your account keeps working normally.
Days 0–7	Grace period. You can cancel at any point.
Day 7	Deletion starts. From this moment it cannot be stopped or undone.
Within 30 days	Your email address, scan history and personal data are permanently removed.
Within 90 days	Backup copies are purged.
Ongoing	What you contributed to the public food database stays, with your identity removed from it. See section 5.

3. If you cannot use the in-app option

Email us instead if you cannot sign in, if you have already uninstalled the app, or if the app will not let you delete your account for any reason.

Email: app@trueatzapp.com
Subject: Account Deletion Request

Include the email address on the WildTruth account you want deleted. We need it to find the right account. We will review the request and process the deletion.

As stated in our Privacy Policy, we respond to requests like this within 30 days (45 days for California CCPA requests, where the law allows).

4. What gets deleted

When deletion runs, the following is permanently removed:

Your sign-in account. Your login is deleted. You will not be able to sign in again, and the account cannot be recovered.
Your profile. Your email address, display name, username, bio, points balance and level.
Your scan history. Every product scan recorded on your account.
Your submission records. The records of products, ingredient lists and store information you submitted.
Your profile picture.
Product photos you uploaded that were still waiting for review.
Label photos you took for text reading, and the text read from them. This includes the daily usage counters tied to your account.
Your points records. Your points ledger, payouts, and the daily limit counters tied to your account.
Your Premium and referral records. Premium grant records, the alerts about them, and your own referral record.
Email records. Verification and email-change records tied to your account.
Report bookkeeping. The internal duplicate-report records that named you as the reporter.
Your entry in other people's block lists. If another user had blocked you, that entry is removed.
Any votes you cast. Voting is a retired feature, and any leftover vote records are removed.
Your subscriber record with our subscription provider. We send a delete request for it. We cannot always confirm the result, so we do not promise it, but the request is always sent.

After deletion finishes we run a check for anything left behind, and repeat the clean-up if anything is found.

As set out in our Privacy Policy, your email address, scan history and personal data are permanently removed within 30 days, and backup copies are purged within 90 days.

5. What we keep, and why

Some things are deliberately kept. In every case below, your identity is removed from them — what stays is the content or the number, not you.

Things you contributed to the shared food database

These stay, with your name and account ID stripped out:

Product entries you submitted. This includes entries that were still pending, not only approved ones.
Reports you filed about products.
Store locations you added.
Ingredient terms you added.

Why: this information is the shared food database that other people rely on. Removing it would take accurate food information away from everyone else. So the content stays and the person is removed from it.

Product photos already published

If a photo you uploaded was already published on a product page, the photo itself stays. The record linking it to you is deleted, so the photo is no longer attributed to anyone.

If you would rather a published photo were taken down as well, email us at app@trueatzapp.com and say which product it is on.

A de-identified financial record

We keep a stripped-down record of points and payouts so our financial history stays complete after the account is gone.

Each kept record holds only an amount, a type, and a date to the day. It deliberately contains no user ID, no barcode, no source record ID, and no exact time. The date is reduced to the day on purpose, because a precise time plus an amount could be matched against public data. Nothing in it points back to you.

A deletion receipt

We keep a short receipt recording that a deletion was completed, so we can answer questions about it later. It is filed under a random ID and names nobody. It records the time the deletion completed and the length of the grace period.

Other people's records that mentioned you

If another user's record named you — for example a referral, or a Premium grant that named you as their clinician — that record belongs to them and is kept. Your account ID is removed from it. Deleting their record would take away something they are entitled to.

Clinician codes, if you had any

If you held a clinician code, the code is kept and permanently revoked, and your account ID is removed from it. Codes are printed and handed to patients, so a revoked code is never reissued to anyone else.

6. Related pages

If anything on this page is unclear, email app@trueatzapp.com.

WildTruth — Real food. Real science. Your account is yours to delete.